Also make sure your draytek is set to receive it's WAN IP via DHCP. got a new contract with VM and they supplied a new router due to speed increase. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. on 23-10-2022 22:17. A couple of week's back we were having problems with Wifi connections dropping out or not being able to connect, occasionally issues with the wired connection as week, I was told that there was a fault in the area and if the issues still occurred then to comeback. Please try again by rebooting the Stream box. If you are using a VM hub in modem mode you should NOT on your internal network refer to your DNS address because all the VM hubs do not support ‘hairpin NAT’. Unplug your modem, wait for 10 seconds and then plug it back in. VM will not, indeed cannot help you with this, it’s down to you to do it. com. Tapping on it, tap advanced and picking "Phone MAC" then connect. I found the same tutorial and i think i set the IPV4 address and Subnet Mask successfully (I used ipconfig /all to find them). 0. on 18-03-2023 14:39. 1, sign on and put it into modem mode. yy). So Android will try to look for the resource which you passed in the setText i. Ip Address (supposedly dynamic but is static) HUB 3. 9. 1. They are going to monitor it for 24hours. Anyway, done it now and submitted. 0. richard. To answer the question confirm no. Options. 141. Save and Exit: Confirm any changes and close the settings. Make sure that the recipient of the email you are sending is valid. Normally that one device would be a 3rd party router. (1) One on the WAN side (to the VM network via the hub3 as a modem) which needs to be set to select dynamic IP address, probably the default. This told me that the problem wasn’t with those sites that couldn’t be reached; it wasn’t my computer or phone; it was Virgin Media causing the problem. I changed the password and can get access to that email address via the Virgin Media site- but not from any of my devices using Outlook from Windows 10/11, or my iPhone. If it's an RFC1918 address range between pfSense WAN and Hitron LAN, you'll need to allow RFC1918 (decheck the box under WAN interface), otherwise pfSense will block any traffic to these IP's leaving WAN. Reply. From the IP address field, change the last three numbers of your IP address to anything from 2 to 225. I know it's not been hacked - just an issue with the IP address being blocked / blacklisted. Results of IP address lookup will show country, region, city, ISP, timezone, currency, dialing code, etc. I believe it is having issues with the DHCP service. Or, open PS4 Settings >. If the DHCP is disabled and. 1 ACCEPTED SOLUTION. Other devices have the same problem, so I know the issue is not with my PC. 168. connect 1 PC using DHCP. pop3. e. If you're using the SH3 in router mode, this means putting it in modem mode and using your own router. on 10-11-2022 00:24. All was fine last night. They called me to say yes, we have your dynamic IP package, I said no, I orders static. 1. Make sure that this network doesn't overlap any other networks you may have on the FortiGate. Hey @MRSH, thanks for reaching out to us on the Virgin Media forums. You'll also need to make sure you provide your public VM address. On call with the ISP on monday, found out I was sent the wrong IP block and logins for the GRE Tunnel. That means a network cable is plugged in or a wireless network exists. 1 is so obvious and insecure for the internet-facing network gateway/entry point. 1. This has been picked up, reported to Spamhaus, your IP address has been listed and VM (for better or worse) have blocked you from sending emails. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. IPv6 is a little bit interesting, in that there are a few different ways that devices can get IP addresses, with different caveats. Virgin Media Mail account is. To obtain a Static IP address you will need to contact the Virgin Media Business department. Forum Team 781 Views Message 12 of 28 Flag for a moderator. Tudor There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Enabled (or 'Password' on Macs) IMAP4 username. One of the more basic fixes is to restart all your hardware, including restarting both your PC and Virgin Media Hub by switching off the router and then waiting a few minutes to turn it back on. Learn more. 168. Unplug your modem, wait for 10 seconds and then plug it back in. It is a “temporary” solution to the IPv4 address exhaustion problem, and it is expected to be fully phased out once IPv6 is widely adopted. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. This fixed it immediately. For. Your option is to ask for a new hub if you like router mode or use modem mode and get your own router both will give you a new WAN IP in the hope you are not black listed under a new WAN IP. Your IP address should start with 192. Click Confirm to apply the changes. Now Our issue is various local Clints which connected to differnt Local controller and not got IP address. The default Virgin Media Super Hub 2ac IP Address is: 192. 1 (192. Hi guys, I cant seem to connect to a dynamic ip, I have a horrible feeling ive been hacked and im connecting to a server of some sort, but if I try to make my ip dynamic I just lose connection and can not connect to the default gateway. 1, Turn off Hub. Check you’re connected to the Hub before following these steps. Click on your network card using the Right Mouse Button. x (x is a number from 2 to 253), subnet mask to 255. So that part should now say something like " [email protected] /24 and you can provision the UniFi ap’s from there. 168. Your IP lease is tied to the WAN MAC address that Virgin Media can see from their side on the network. e. So that part should now say something like " youremailaddy@xxxxxx. 2 ? then the router. Contact the receiving domain and see if they have any policy restrictions or blacklists that may be causing the bounced emails. My Virgin Media Connect was working fine. 1. If it doesn’t, enter the same IP address with a 1 instead of the last number (192. 2- modem / router change definitely make a splash , but your internal IP won't affect your public IP afaik. 1. How to Find your Wifi Address on a Windows Computer through the Command Prompt. myIp which does not exist and you will get. Select Next and enter the Hub settings password which is on the base of the Hub. See where this Helpful Answer was posted. Step 3:Hi, first time using this forum. 7K subscribers in the VirginMedia community. Speedcouldn't get the IP address ?? hi, guys, I have this problem for one month. virginmedia. Having found the IP of the Powerline extender enter that IP into the URL of a web browser. ). Go to solution. No, there is no Hub setting to disable the “Not secure” warning shown by browsers, and nor is it required because: your are connecting to the Hub from within your home network. 100. First, check your phone’s MAC address by going to “Settings -> About phone,” then note your “Wi-Fi MAC address. Mac: Set the ‘ Configure IPv6 ‘ option to ‘ Link-local only ‘. 0. Cannot send emails. The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. There are a number of different blacklists you could be listed on. The number assigned. Solved: Hi, I've just had this email apparently from Virgin Media (the email address supposedly used is [email protected] I dont know what is going on but I can not receive or send emails from my work email address supplied by 123-reg. Luke showing test-ipv6. Note: If you update your username in My Virgin Media, this email address will not change. and enter the following where username:password is replaced with your email address and password, i. 168. At first I thought it was my iPhone so did all the usual forget network/restart etc. I. Find out what your public IPv4 and IPv6 address is revealing about you! My IP address information shows your IP location; city, region, country, ISP and location on a map. It was a one off payment of £5 and they provided a 10Mb switch to go between your modem and your two devices requiring a public address. 8K subscribers in the VirginMedia community. However, they don't seem able to provide any evidence as to what the source of the emails might be. To assign a static IP address, follow these steps: Tap Settings. If you have an alarm system or similar you need to contact your alarm operator & see what provision is being made for landline. 168. Again, do it over a hardwired connection, do a factory reset, then a clean install of the router (not from a backup configuration). Solution 5: Reset IP Address Manually. 168. Virgin's IPs, whilst dynamic, are fairly sticky and are assigned based on the MAC address of the device connected to the network. A few months later I pull out my Switch and try to browse the eShop only to get a couple of errors. Laptops connect but have "No internet, secured. Try and Update or reinstall the VPN software Make sure that you power on your Virgin Media router. 255. Dynamic IP addresses can change if you reset your gateway device or switch it off and on again. It creates a 4-word random password and that then unlocks the email. If the issue still persists, I recommend contacting your ISP provider and ask for further information about the concern. Press Home on the remote control, and then Help & Settings > Settings > Network, where you’ll see your IP address listed as IP Addr. 1 (your router’s IP address) in the Gateway field, 8. First, click on the internet icon in the bottom right corner of the panel using the Right Mouse Button. 1. The VM IPs are very sticky, the only way to reliably change your IP is by changing the MAC address of the router. 3. Your IP address is assigned by your ISP based on the MAC address of your router's Internet interface, so a hub swap will result in a different IP address. Subnest mask, IP Address and DNS. uk. You might be able to change it to something like 192. " and smartphones have "failed to obtain IP Address". 254. The connectivity does resemble internet access in some ways, but it's not the real deal; it is more appropriate to think of it as being like cable TV. Full email address, e. We would like to show you a description here but the site won’t allow us. Establish the IP address that is being blocked and then discover what has the IP address. 88. Method #3 – Change the Encryption Method Options. yy) There is a solid white light on. Once you've chosen the country you'd like to tunnel to, move the toggle switch to the ON position and watch your Bear dig a tunnel. Restart Your Router Sometimes it could be the router that is acting up and refusing to acknowledge the connecting device. I have tried to send email from an IP camera using smtp port 25 and I think this has put me on a blacklist. Cannot send emails. Right-click on Local Area Connection and choose "Properties". , richard. 254. Virgin's IPs, whilst dynamic, are fairly sticky and are assigned based on the MAC address of the device connected to the network. Tap Wi-Fi. Unlimited bandwidth and traffic. 0 Kudos Reply. 19/month) use a simple measure to ensure they work reliably with Virgin TV Go. 168. Carrier-Grade NAT (CGNAT) allows ISPs to provide internet access to a large number of their customers using a limited number of public IP addresses. It's been working great for the past six months, however today it seems the - 5203403. See full list on minitool. Monitor your email storage. Unblock TV shows at school or work. 0. 168. 6. 0/24 -j so that only those IPs traffic are rerouted, it would be iptables -t nat -I POSTROUTING -o `nvram get wan_ifname` -d 192. 12 and 192. Answered! Go to Answer. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. In a single year our connectivity: Supports 708 million credit and debit card transactions. Wrapping Up. If the above IP address does not work or you changed it in the past and don't remember what you changed it to then follow these Find Your IP Address Instructions. Virgin Mobile – 789 on a phone of ours. got a new contract with VM and they supplied a new router due to speed increase. 255. • Keep valid reverse DNS records for the IP address(es) from which you send mail, pointing to your domain. Would anyone happen to know of a possible fix? 100 “Failed to Obtain IP Address”: How to Fix an IP Configuration Failure on Android Check your network encryption and firewall settings, then restart the router By Ryan Dube Updated on July 19, 2023 Reviewed by Jon Fisher In This Article Jump to a Section Causes of the Problem Solutions to Try Frequently Asked Questions Open a command prompt by typing “ cmd ” in the search bar. on 30-03-2023 15:26. 6. Anyone able to help me plzVirgin Media might have technically deployed some form of IPv6 for a while but it has been hiding in plain sight! Luke’s tweet around IPv6 connectivity. Many thanks. To hear you had the same one for 10 years is surprising, as when you get a new Hub and they activate the new hub this should cycle you to a new IP address. With epidemic theft of cable modem broadband service across Virgin Media’s network, how can any customer be definitively identified as sharing copyright files? It could just as easily be someone using a cloned modem and stealing that customers MAC address. But a firmware fix is finally in the works. com. Even closing the account and opening a new account at the same address won't change your IP if you are in modem mode and use the same router. on 01-01-2023 18:33. Again I have checked and it's nothing more than the IP address at fault here. : 169. Learn more Have I helped? Click Mark as. g. I have just taken my PC from Windows 10 to Windows 11 by an ISO install. To specify IPv4 IP address settings, do one of the following: • To get IP settings automatically using DHCP, click Obtain an IP address automatically, and then click OK. 168. We would like to show you a description here but the site won’t allow us. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. I need to contact internet security team but cannot seem to be put through very frustrating On the mobile phone it just says "Obtaining IP address", and then doesn't. I can see that you're currently liaising with my colleague Zoie. Mobile Your Account. Open any browser and, in the address bar, type Virgin Media IP address — 192. 168. 1 within your internet browser. Note: If you update your username in My Virgin Media, this email address will not change. Options. I've tried Safari, Chrome, incognito mode, iPhone, iPad, Virgin Media app to create an account. :eek:Alessandro Volta. Virgin do bounce incoming mails for a number of other reasons. My Router got a new IP address about 6 weeks ago and from that point on I cannot send emails because the mail server says my new IP. The Virgin Media team. Fast VPN speeds. 0. However, they don't seem able to provide any evidence as to what the source of the emails might be. I have 2 servers in my network which I expose to the internet via port forwarding. Your computer’s request for an IP address went unanswered. strung along through 4 different people on the phone for 2 hours quoting better prices until the last one claimed he couldn't do any of them and shouted at me. 2 weeks ago. Just turn the power off, wait for 30 seconds, and. If they're Windows machines, type. 168. If you're local and using Shared Memory then those attributes don't exist. It's been driving me nuts for a long time and Virgin have been unable to help. A new secure password will be generated for you. 0. virginmedia. 5. Restart Your Device: This ensures the changes take effect. 1 6to4 router I reached, probably physically located somewhere around London (as suggested by traceroute), had an average ping time of 24ms. ipconfig /all. Sign in to My Virgin Media a. Yes I've tried rebooting the modem. 1 Kudo. A quick fix to the “Failed to obtain IP address” issue is forgetting the Wi-Fi network you have issues with, then reconnecting to the network. This works on both ends i. Even he couldn’t log. Hey jackmcconnochie, thanks for reaching back with an update. Hi, I got a new HUB 4 today and while the home PC connects fine via ethernet, and the TV Stream box + 2 mobile phones connect fine via WIFI, my sons Amazon kids fire HD 10 tablet (2021 11th gen) won't connect and. 254. You can use it by specifying the server's. Restart your phone and try to connect to your network again. Yes or better still give it a fixed IP address in the DVR. OK - stuck in an infinite loop of pain. (That's Cloudflare. I have just taken my PC from Windows 10 to Windows 11 by an ISO install. Email settings for addresses ending in @VirginMedia . This does not change the default hub's ip address from 192. 3. Access Points couldn’t cope with dozens of phones all trying to get DHCP IP, authenticate to the portal etc. Enter your credentials and press OK to log into the router settings menu. 0. I’ve turned the router on and off and done a pin hole reset. 0. 168. It has something to do with IP addresses. Test Virgin Media with NordVPN: Try accessing Virgin Media while connected to a NordVPN server again to see if the issue is resolved. Check if the related information of your Internet Service Provider (ISP) is correct. It's the network. Been using a hub2 in modem mode and mown Asus Router. )A new IP address is generated by the router, which disregards the prior attempt to assign one to you. Enter your router username. Command: PROT P Reply: 200 PROT now Private. I'm afraid that VM's residential broadband don't supply static IP addresses, although the IP addresses tend to be sticky and rarely change. 50 per month. DHCP on most servers run from lowest to highest on the subnet so if you put a PC with 192. Gadget Rescue is a 24/7 chargeable support service designed to fix issues with non-Virgin. On the newer hubs you can always get to the hub in modem mode on 192. 1. I hope 🙂. Type SERVER 1. 2 but may check by ARP and ping this then tells the router you can't give that IP out but what if the PC is off with 192. 168. Full email address, e. Customers of the provider keep asking us for a progress update, but sadly the answer remains unclear. on 23-05-2023 11:23. Use an Ethernet cable to connect the WAN/Internet port of your new router to one of the Ethernet ports on the Virgin Media router. Click on “ Settings ”. After this, log in to this network as usual. xx. 168. Add the Site’s IP Address to Your Hosts File. For £12. First sign out of any My Virgin Media account that you may currently be logged into. Apparently its system shows the installation as complete and our account as active. 1. e. If the DHCP server is listed as, say, 192. 0. I was looking for something this morning and none of the first six link results worked. Virgin has "sticky" IP addresses, meaning you might have the same address for months at a time. on 24-01-2023 15:47. 56. ssl connect imap. Now, suddenly, after more than HALF A DAY of messing about with your awful hardware, wifi suddenly works again. 7K subscribers in the VirginMedia community. virginmedia. Ive deleted my email address wherever it appeared-----IMAP-----connect <mailcore::IMAPSession:003DF918> * OK [CAPABILITY IMAP4rev1 AUTH=PLAIN] Virgin Media server ready. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…To access your Virginmedia. 3. If the number of devices exceeds the maximum permitted number, you will be able to fix the issue by reviewing all your devices and clean up the list by removing the devices that are not being used. Can send using my data or from other peoples wifi. The advantage is that your already in the UniFi ecosystem - the public port would remain as dhcp and will connect to the hub 3/5 in modem mode, the private port, as default, will be in 192. Navigate to either 192. Even closing the account and opening a new account at the same address won't change your IP if you are in modem mode and use the same router. Turn on. I am having trouble with my Virginmedia IP address being blocked by Virgin. See where this Helpful Answer was posted. For many months now, when I do a search via Google, many of the results won't open when I click on them. 162. Enabled (or 'Password' on Macs) SMTP username. Thanks. Mac: Set the ‘ Configure IPv6 ‘ option to ‘ Link-local only ‘. 0. Hi to everyone, I have been trying for two days to fix an issue with my broadband, wasn't able to get back any resposne from WatsappSupport - 5345900 Browse Virgin Media Virgin Media Community IPv4 address (or IP address) Subnet mask; Default gateway; DNS server(s) Make up a unique IP address for your Xbox console, and write it down. 247. I tried to use a static IP address and that doesn't work either. 1. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…6. 168. 353 1 245 8000. This could be admin, or one of these If you changed the username on the router and can't remember it, try resetting your router. on 23-01-2023 13:03. Open Advanced settings. ” To check on this, log in to your router. The limit is that you only get IP addresses if you're connected via TCP/IP. Laptops connect but have "No internet, secured. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…Network Address Translation (NAT) is a router's ability to change a public IP address to a private one, or vice-versa. 0. and see if it gives you a computer name. My IP address is blocked. For security reasons I NEED to change the hub5 default IP address 192. The VM IPs are very sticky, the only way to reliably change your IP is by changing the MAC address of the router. com and smtp. The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. They just say it might be a. You cannot set a Static IP via DHCP, all you are doing is to set a preferred IP address. If you see Box cannot be found tap OK to re-scan for boxes again. They said that they would have to change the order. Restart Your Device: This ensures the changes take effect. This array returns the IP address of the server under which script is running. 1. 2, use 192. Do feel free to keep the thread updated with the outcome of the ticket being raised and we will be on hand to assist where possible. xx. Been with virgin broadband for a good 10 years. 8. 2 - 192. 100. They only seem to change when 1) you go into modem mode 2) VM does reconfiguration on their CMTS. Regards Mike. 1. CGNAT has amazing benefits for ISPs. on 07-02-2023 19:02. Note: If you update your username in My Virgin Media, this email address will not change. Use Virgin Media on Your Computer/Laptop. 2. 168. 5. It proves your router connection. If you are a Virgin Media customer and require support regarding a security issue (Compromised email account, Scam Callers, Malware infections etc), or you are experiencing problems accessing your email account. 255. despite ringing virgin for over 2 months nothing has been done. In the case of your WiFi timer, it needs a fixed IP address in order for remote access to operate, so you will need to set this up manually. com. 168. (assuming you're in modem mode) If you're in. 168. This. 0. I realised after installing Office 365 that I hadn’t set up Outlook to read my Virgin Email. Hub 5 seems to not allocate IP Address. I got a message earlier this week to say work had been complete. 0 a couple of times, still the same issue. So, Virgin Media’s DNS server gives the same address for all of those. For a Hub in Router mode, on the LAN a static IP device e. I am using my TP link dongle to do that. 2. If this issue continues, call 150 from your Virgin Media phone, or 0345 454 1111 from another network. Enter 192. on 01-08-2023 18:25. If 0. If you are a Virgin Media customer, you’ll have a dynamic IP address.